Elevate Success: Thought Leadership & Customer Connection Strategies
2025-01-09 14:30 - 15:30 UTC | Fountain Hills Chamber of Commerce
For Business Owners Ready to Stand Out and Connect

Thought Leadership & Customer Connection Strategies

How to Attract, Delight, and Keep Customers Coming Back for More

By Crafting Unforgettable Experiences and Authentic Connections

THURSDAY, JANUARY 9TH AT 7:30 AM

In today's crowded marketplace, offering great products or services just isn't enough. If you want to attract loyal customers and keep them you need to create something more. Something memorable. Something magnetic.

Join Lisa Berry, owner of Chill Boutique, as she shares proven strategies for becoming a thought leader in your industry, designing customer experiences that delight, and infusing authenticity into your brand.

What You'll Learn in This Session:

1. Designing an Optimal Customer Experience

From that first "hello" to the after-sale follow-up, every touchpoint is a chance to wow your customers. Lisa will teach you how to:

Craft meaningful moments that turn first-time meetings into lifelong fans.
Build trust and loyalty through seamless, thoughtful interactions.
Make customers/clients feel seen, valued, and understood at every stage.

Because happy customers don't just come back they bring their friends.

2. Understanding Your Customer

Want to know the secret to connecting with your audience? It's simple: know them better than they know themselves. Lisa will share how to:

Leverage customer insights to shape your products, services, and marketing.
Identify what truly resonates with your audience and deliver on it.
Build a business that feels like it was made just for them.

When you understand your customers' needs, wants, and values, you don't just sell you connect.

3. Bringing Authenticity & Uniqueness to Your Branding

Your business isn't like anyone else's so why should your branding be? Lisa will guide you on how to:

Share your authentic story to create real, emotional connections.
Highlight your values and stand out in a sea of sameness.
Turn your brand into something customers don't just buy from they root for.

Authenticity isn't a trend; it's a superpower. Use it to become unforgettable.

Meet Your Educator: Lisa Berry

As the owner of Chill Boutique in Fountain Hills, Lisa Berry knows what it takes to build a business that customers love and keep coming back to. With over a decade of retail ownership, she's mastered the art of delivering fresh, unique styles while creating a shopping experience that's warm, personal, and memorable.

Lisa believes that businesses thrive when they focus on more than transactions. By building trust, authenticity, and connection, Lisa has turned Chill Boutique into a standout brand and a community staple. Now, she's sharing her secrets so you can do the same.

Why This Session Is a Must-Attend

If you've ever wondered:

"How can I stand out in a crowded market?"
"What can I do to build stronger connections with my customers?"
"How do I turn first-time buyers into loyal fans?"

Then this session is for you. Lisa's strategies aren't fluff they're proven, actionable techniques that you can

implement immediately to elevate your customer/client experience and set your business apart.

Don't Let Your Competitors Out-Connect You

Your customers are waiting for something more a brand that understands them, delights them, and feels real. This session will show you exactly how to give them that.

Bonus: Attend and Win!

Every attendee will be entered into a giveaway for a free one-hour Brand Development Coaching session with Lisa Berry ($250 value)

Reserve Your Spot Now!
